Account Ability prepares form 1098, 1099, 3921, 3922 Account Ability prepares form W-2, W-2C Account Ability prepares form W-2G, 5498, 5498-ESA, 5498-SA
Electronic reporting (efile) IRS TIN matching Print and Mail Services
Like Account Ability on Facebook Follow Account Ability on Twitter Follow Account Ability on Pinterest Account Ability How-To Blog Initiate a desktop support session
Print and mail service Electronic reporting outsourcing service IRS bulk taxpayer identification (tin) matching service
Laser forms and envelopes Continuous forms and envelopes Income tax presentation folders and envelopes
Account Ability prepares 1099 and W-2 forms quickly and easily
TIN Matching
Print and Mail
Screen Shots
Tax Forms
Labor Law

Account Ability Technical Support

Unlimited Toll Free Technical Support for All Users of Account Ability.

Frequently Asked Questions (FAQs)

Before contacting IDMS technical support be sure to check our knowledge base of most Frequently Asked Questions.

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E-Mail Support
Account Ability users can email their questions from Account Ability's Help menu.
Select E-Mail Technical Support (Create Ticket).
Support tickets are monitored 24/7.

Toll Free Support
Call 1-888-IDMSINC (436-7462) or 1-800-582-5831 between the hours of 9:30 AM and 6:30 PM EST, Mon-Fri. Generally, you will always get a voice, however, during the peak of the tax season support lines are extremely busy and you may be asked to leave voice mail. IDMS takes every support call seriously and works with each caller until the problem is solved, so, please be patient. One of our support technicians will return your call within 6 hours.

Help Desk (Remote Desktop) Support — Generate a Session ID and Password
With this level of support a technician connects directly to your PC via a secured internet connection that you initiate. The connection requires a system generated session ID and Password that you provide to the technician. Once connected, the technician will work with you interactively in order to solve the problem at hand. At the end of the session, the secured connection is destroyed and cannot be reinstated without a new session ID and Password.

Data Conversions — We Will Convert Your Database to Account Ability Free of Charge
Are you considering making a change from your current W2, 1099, or ACA software to Account Ability? We have converted many users of 1099Pro, 1099Express, Convey, W2/1099 Filer, 1099FIRE, W2Mate, 1099Mate, 1095Mate, and 1099-ETC. For more information, contact a support technician at 888-IDMSINC (436-7462).

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TIN Matching Software EFile Software EFile Outsourcing Service
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  Bulk TIN Matching 3921/3922 Forms, Envelopes Lacerte Software 1-888-IDMSINC (436-7462)3922 Software
  Combined Federal/State 5498 Forms, Envelopes CCH ProSystem fx Copyright ©2023 IDMS Account Ability1099-K Software
  Screen Shots W-2 Forms, Envelopes Drake Software Privacy StatementIncome Tax Folders
  Print and Mail Service 1099/W-2 Laser Kits Labor Law Posters Follow Account Ability on Pinterest  Follow Account Ability on Facebook  Follow Account Ability on Twitter
Account Ability 1099 and W-2 Software