Account Ability prepares form 1098, 1099, 3921, 3922 Account Ability prepares form W-2, W-2C Account Ability prepares form W-2G, 5498, 5498-ESA, 5498-SA
Electronic reporting (efile) IRS TIN matching Print and Mail Services
Follow Account Ability on Facebook Follow Account Ability on Twitter Follow Account Ability on YouTube Follow Account Ability on Pinterest Initiate a desktop support session
Print and mail service Electronic reporting outsourcing service IRS bulk taxpayer identification (tin) matching service
Laser forms and envelopes Continuous forms and envelopes Income tax presentation folders and envelopes
Account Ability prepares 1099 and W-2 forms quickly and easily
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Account Ability Technical Support
Unlimited Toll Free Technical Support for All Users of Account Ability.

Frequently Asked Questions (FAQs)

Before contacting IDMS technical support be sure to check our knowledge base of most Frequently Asked Questions.


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E-Mail Support
Send your questions to support@idmsinc.com. Be sure to include your telephone number and serial number since it may be necessary for a technician to call you back. Users of Account Ability are encouraged to email their questions from the Account Ability Help menu. Support requests via email are monitored regularly, especially during tax season.

Toll Free Support
Call 1-888-IDMSINC (436-7462) or 1-800-582-5831 between the hours of 9:30 AM and 6:30 PM EST, Mon-Fri. Generally, you will always get a voice, however, during the peak of the tax season support lines are extremely busy and you may be asked to leave voice mail. IDMS takes every support call seriously and works with each caller until the problem is solved, so, please be patient. We will try to return your call within 6 hours. On weekends and after hours, see E-Mail Support above.

Help Desk (Remote Desktop) Support — Generate a Session ID and Password
With this level of support a technician connects directly to your PC via a 128-bit secured internet connection that you initiate. The connection requires a system generated session ID and Password that you provide to the technician. Once connected, the technician will work with you interactively in order to solve the problem at hand. At the end of the session, the secured connection is destroyed and cannot be reinstated without a new session ID and Password.

Data Conversions — We Will Convert Your Database to Account Ability Free of Chage
Are you considering making a change from your current W2, 1099 software to Account Ability? If so, IDMS can assist you in converting your existing database free of charge. We have converted many users of WinFiler, 1099Pro, 1099Express, Convey, EG Systems W2/1099 Filer, 1099FIRE, W2 Mate Software and AMS 1099-ETC. For more information, contact IDMS technical support at 888-IDMSINC (436-7462).

1099 Software W-2 Software  
TIN Matching Software EFile Software EFile Outsourcing Service
   Import Capabilities Tax Forms, Envelopes Presentation Supplies Integrated Data Management Systems, Inc.1099 Tax Forms
   6039 Compliance Jack Henry Forms Income Tax Folders DBA IDMS Account Ability1099 Envelopes
   6050W Compliance 1098 Forms, Envelopes First Class Envelopes 555 Broadhollow Road Ste 273W-2 Envelopes
   Electronic Reporting 1099 Forms, Envelopes Intuit ProSeries Melville, NY 117473921 Software
   Bulk TIN Matching 3921/3922 Forms, Envelopes Lacerte Software 1-888-IDMSINC (436-7462)3922 Software
   Combined Federal/State 5498 Forms, Envelopes CCH ProSystem fx Copyright © 2014 IDMS1099-K Software
   Screen Shots W-2 Forms, Envelopes Drake Software Follow Account Ability on Pinterest Follow Account Ability on Facebook Follow Account Ability on Twitter  
   Print and Mail Service 1099/W-2 Laser Kits Labor Law Posters Privacy StatementIncome Tax Folders
Account Ability 1099 and W-2 Software